Privacy Policy
Last Updated: 02 September 2026
KediaKart is a grocery and daily essentials shopping platform operated by Pragati Dynamics Private Limited ("KediaKart", "we", "us", or "our"). We respect your privacy and are committed to handling personal information responsibly.
Information We May Collect
- Name
- Mobile number
- Email address
- Delivery address
- Location information, when permission is granted
- Order and transaction history
- Device and app information
- Customer support communications
- Payment-related transaction information
KediaKart does not intend to store complete card or UPI credentials. Payments may be processed by authorised third-party payment service providers.
How We Use Information
- Create and manage customer accounts
- Process and deliver orders
- Verify delivery availability and delivery addresses
- Provide customer support
- Send order and service-related communications
- Process cancellations, refunds and payments
- Improve our services
- Prevent fraud, abuse and security incidents
- Meet applicable legal and regulatory requirements
Location Information
With your permission, KediaKart may access your location to help determine delivery availability and assist with delivery address selection. You may deny location access and manually enter your delivery address.
Sharing of Information
We may share information that is reasonably necessary with delivery partners, payment service providers, technology or cloud providers, analytics/service providers, and government or regulatory authorities where required by law.
We do not sell your personal information.
Data Retention
We retain personal information only for as long as reasonably necessary to provide our services, comply with legal obligations, maintain transaction records, prevent fraud and resolve disputes.
Account Deletion
You may request deletion of your KediaKart account from the app directly from the KediaKart app, or by following the instructions on our Delete Account page.
After verification, eligible personal information will be deleted or anonymised, except information that must be retained for legal, accounting, tax, fraud-prevention or regulatory purposes.
Your Choices
- Update account information
- Deny or withdraw location permission through device settings
- Request correction of personal information
- Request account deletion
- Contact us regarding privacy concerns
Contact Us
KediaKart
Operated by Pragati Dynamics Private Limited
Email: kediakart@gmail.com
Phone: 9999987659
Address: Pragati Dynamics Private Limited, B/131, Kamna 1, Sector 1, Vaishali, Ghaziabad, Uttar Pradesh - 201019